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The Royal Bank of Scotland (RBS) is a large international banking and financial services company. Headquartered in Edinburgh, RBS serves over 24 million customers worldwide. RBS abides by its sustainability mandate which stresses on inclusive growth and demonstrates it by supporting local communities in the countries in which it operates. Several programs have been implemented to promote enterprises, with added emphasizes on livelihood generation, youth and women. As part of its global objectives, RBS India world towards economic inclusion for those excluded from the mainstream economy.
About Royal Bank of Scotland
The Bank focuses o identifying the long term challenges that the communities face, and consequently strives to create platforms that would facilitate economic empowerment and enhance financial and social inclusion. This is executed by RBS Foundation India.
In India, the commitment of the Bank’s communities began in September 2003, with the launch of its Microfinance business. After three years of lending, and establishing itself as industry leaders in India, the Bank recognized the need to support Microfinance Institutes in the under-served regions of the country, i.e. North and North East. This led to the launch of a three year Microfinance Technical Assistance program wherein 37 small Microfinance Institutes were supported, improving their operating efficiencies, governance, systems and processes. Consequently, it allowed them to scale up their operations and benefit many more lives. The program reached a successful closure in 2010.
The Royal Bank of Scotland strives to make banking a delightful experience for the customers by bringing to them a wide range of products that are innovative and best in class. Extended banking hours, free and unlimited ATM access in India, Royalty Reward points (which can be redeemed for gift vouchers, accessories, lifestyle products, electronics, home and kitchen appliances, online recharges, watches, etc.), doorstop banking, national access, Net Banking, 24 hours bank by phone, RBS Debit Cards, mobile banking, utility bill payment, drop box service, email/SMS alerts, funds transfer, and more. Besides, there are also other products and services such as, safe deposit lockers, term deposits, investment services, etc.